Manage the risk of non-compliance

Complying with anti-spam and GDPR is an enterprise-wide challenge. Consider all the sources and uses of email in your organization, and the seemingly countless places your customers’ and contacts’ personal data can reside. Each and every one creates exposure for your organization.

The cost of non-compliance

Anti-spam and privacy regulations create significant legal and financial risks for individuals and organizations of all types and sizes that send emails anywhere in North America and Europe. TCS gives you the tools to simultaneously manage the requirements of CASL, PIPEDA, CAN-SPAM and GDPR.

  • GDPR fines vary based on the infraction but can range from the greater of €10 million or 2% of global revenues, up to the greater of €20 million or 4% of global revenues.

  • CASL violations can mean up to $1 million in fines for individuals and $10 million for companies.

  • CAN-SPAM violations can result in fines as well as civil and criminal legal enforcement.

Direct and indirect costs

The fines and legal implications are the literal tip of the iceberg compared to the cost of responding to a regulatory investigation. The process can span months – and in some cases last more than 12 months – and may incur additional costs.


  • External and internal legal fees
  • Management and staff time for discovery associated with an investigation
  • Cost of corrective action, follow-up, reporting, monitoring and audit
  • Potential loss of customer trust
  • Risk to your reputation, brand and share price